Shipping Policy for Crispsonali

At Crispsonali, we strive to provide a seamless and efficient shipping experience for our customers. The following shipping policy outlines the details regarding the delivery of our products.

1. Shipping Locations
We currently ship to all 50 states within the United States. Unfortunately, at this time, we do not offer international shipping. For customers outside the U.S., we recommend contacting us directly for further assistance.

2. Processing Time
All orders are processed within 2-3 business days after they are placed. Orders placed during weekends or holidays will be processed on the next business day. Once your order is processed, you will receive a confirmation email containing your tracking details.

3. Delivery Time
The estimated delivery time depends on your location and the shipping option selected at checkout:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1 business day

Please note that delivery times may vary due to unforeseen circumstances such as weather delays or carrier issues.

4. Shipping Costs
Shipping costs are calculated based on the weight, size, and destination of your order. The total shipping fee will be displayed at checkout before you complete your purchase.

  • Free Shipping: We offer free standard shipping on orders over $150.
  • Flat-Rate Shipping: Orders below $150 are subject to a flat-rate shipping fee of $9.99 for standard delivery.

5. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery via the shipping carrier’s website.

6. Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact our customer service team immediately at info@crispsonali.com or (334) 858-2526. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund as appropriate.

7. Undeliverable Packages
In the event that a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for any additional shipping charges required to reship the package.