Sale Policy for Crispsonali

Effective Date: January 8, 2025

At Crispsonali, we strive to offer our customers high-quality products at the best prices. Our Sale Policy outlines the terms and conditions for products sold at discounted prices, promotional sales, and special offers on our website, crispsonali.com. By purchasing items on sale, you agree to the terms outlined in this policy.

1. Sale Items

Sale items are products offered at discounted prices for a limited time or while supplies last. These items may include:

  • Seasonal sales
  • Clearance items
  • Special promotions
  • Limited-time offers

Sale prices are only applicable during the specified promotional period and cannot be combined with other discounts, coupons, or offers unless explicitly stated.

2. Eligibility for Sale Pricing

Only products listed as being on sale or part of a special promotion on crispsonali.com are eligible for the discounted price. Sale pricing is valid only during the period specified for the promotion and applies only to items available at the time of purchase. We reserve the right to change, modify, or end a sale or promotion at any time without prior notice.

  • Price Matching: Crispsonali does not offer price matching for sale items. Once an item has been purchased at the sale price, it is final, and any subsequent changes to the sale price will not apply retroactively.

3. Final Sale Items

Certain items may be designated as “Final Sale” and are not eligible for return, exchange, or refund. These items are typically marked clearly as “Final Sale” on the product page. Final sale items may include:

  • Clearance products
  • Discontinued items
  • Promotional items with limited quantities
  • Custom or personalized products

Please review the product details and descriptions before completing your purchase to ensure that you are aware of whether the item is a final sale.

4. Promotions and Coupons

From time to time, Crispsonali may offer promotional codes, coupons, or other discounts that can be applied to your order. These promotions are subject to the following terms:

  • Coupon Codes: When a coupon or promo code is provided, it must be entered at checkout to apply the discount. Promo codes cannot be applied after an order has been completed.
  • Expiration Dates: Coupons and promotional offers are time-sensitive and must be used before their expiration date. Expired codes or offers will not be honored.
  • Restrictions: Some promotions may apply only to specific items, product categories, or order minimums. Promotional codes cannot be combined with other offers unless specified in the terms of the promotion.
  • Non-transferability: Coupons and promotional codes are not transferable and can only be used by the intended recipient.

5. Sale Price Adjustments

If you purchase an item at full price and it later goes on sale, Crispsonali does not offer price adjustments. Price adjustments can only be made within a 14-day period if a price drop occurs on a full-price item, but only if the product is still in stock at the time of your adjustment request. To request a price adjustment, please contact our Customer Service team at info@crispsonali.com.

6. Limited Quantities and Availability

Sale items are subject to limited availability. Once an item is sold out, it may not be restocked. We recommend purchasing sale items as soon as possible to avoid missing out on limited-quantity offers.

  • Backorders: If a sale item becomes out of stock after you have placed an order, we will notify you immediately. In such cases, you may choose to cancel the order, select an alternative item, or wait for the item to be restocked (if applicable).

7. Returns and Exchanges on Sale Items

Our standard Return and Refund Policy applies to sale items, with the following exceptions:

  • Sale Items: Sale items are generally eligible for return unless they are marked as “Final Sale” or part of a special promotion with no return or exchange policy.
  • Exchange Process: If you wish to exchange a sale item for another product, we recommend returning the item according to our Return Policy and placing a new order for the desired product.
  • Return Window: Returns on sale items must be initiated within 30 days from the date of purchase, provided the item is not marked as “Final Sale.” For defective or damaged items, please contact us immediately for assistance.

8. Shipping During Sale Periods

During sale events, we may experience a higher volume of orders. While we strive to process and ship orders as quickly as possible, there may be delays in shipping during major sale events. Shipping costs will be calculated at checkout, and sale items are subject to our standard shipping terms and conditions.

  • Free Shipping Offers: Free shipping promotions, if applicable, will be specified during the sale period. These promotions may have minimum purchase requirements or exclusions based on geographic locations.

9. Sale Promotions Exclusions

Certain exclusions may apply to sale items and promotions. The following items may be excluded from sale offers:

  • Gift cards or certificates
  • Shipping fees
  • Taxes
  • Some product categories (e.g., custom items, subscriptions, etc.)

Be sure to review the details of each promotion for specific exclusions.

10. Sale Termination or Modification

Crispsonali reserves the right to modify, cancel, or terminate any sale or promotion at any time, without prior notice, even if you have already placed an order. If a promotion is canceled or changed after your purchase, you will be notified and given the option to proceed with your order at the original price, or cancel it for a refund.

11. Contact Us

For any questions regarding our Sale Policy, returns, exchanges, or promotions, please contact our Customer Service team:

  • Email: info@crispsonali.com
  • Phone: (334) 858-2526
  • Mailing Address:
    Crispsonali
    762 Mt Lebanon Rd
    Ramer, Alabama 36069