Privacy Policy for Crispsonali

Effective Date: January 8, 2025

At Crispsonali, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, crispsonali.com (the “Site”), or engage with our products and services. By accessing and using the Site, you agree to the terms outlined in this policy.

1. Information We Collect

We collect different types of information from our users to provide and improve our services. This information is gathered in the following ways:

a. Personal Information:
When you make a purchase, create an account, or sign up for our newsletter, we collect personal details such as:

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment information (such as credit card details)

b. Non-Personal Information:
We also collect non-personal information about how users interact with the Site. This includes:

  • IP addresses
  • Browser type
  • Device information
  • Operating system
  • Pages visited and time spent on the Site
  • Referring URLs
  • Geolocation data (with your consent)

2. How We Use Your Information

We use the information we collect to improve your shopping experience, provide customer support, and communicate important updates. Specifically, we may use your information for the following purposes:

  • Order Processing and Fulfillment: To process and deliver the products you order and to notify you of your order status.
  • Account Management: To manage your account, provide you with order history, and offer personalized recommendations.
  • Marketing Communications: To send promotional emails, newsletters, or special offers (you can opt-out of marketing emails at any time).
  • Customer Service: To respond to your inquiries, provide support, and resolve any issues or concerns you may have.
  • Analytics and Site Improvement: To analyze trends, monitor the usage of our website, and enhance the functionality of our services.
  • Security and Fraud Prevention: To prevent fraudulent activity and protect the security of the Site.

3. How We Protect Your Information

We implement a variety of security measures to ensure that your personal information is protected. This includes the use of secure servers, encryption, and firewalls. We store your payment information in a secure, PCI-compliant manner and never store your full credit card number on our servers. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

  • Service Providers: We may share your information with trusted third-party companies that help us provide services such as payment processing, shipping, email communications, and customer support. These providers are only authorized to use your information as necessary to perform their services and are required to keep your information confidential.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred as part of the transaction.
  • Legal Compliance: We may disclose your information if required to do so by law, or in response to a valid legal request, such as a subpoena, court order, or government investigation.
  • Protection of Rights: We may also disclose your information when we believe it is necessary to protect the rights, property, or safety of Crispsonali, our customers, or others.

5. Cookies and Tracking Technologies

To improve your experience on our website, we use cookies and other tracking technologies. Cookies are small text files stored on your device that allow us to track your preferences and activity on the Site. Cookies help us provide a personalized shopping experience, analyze site traffic, and improve our services.

You can control the use of cookies by adjusting the settings on your browser. However, if you disable cookies, some features of the Site may not function properly.

For more detailed information about how we use cookies, please refer to our Cookie Policy.

6. Third-Party Links

Our website may contain links to third-party websites or services. These external sites are not operated by us, and we have no control over the content or privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit, as their policies may differ from ours.

7. Your Rights and Choices

You have several rights with respect to your personal information:

  • Access and Correction: You have the right to access and update your personal information. You can update your account details by logging into your account on our website or contacting us directly.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters, you can unsubscribe by clicking the “unsubscribe” link at the bottom of any email, or by contacting us directly.
  • Data Deletion: In certain circumstances, you may request that we delete your personal information. Please note that we may need to retain certain information for legal or business purposes, such as fulfilling orders or complying with regulatory requirements.

To exercise any of your rights, please contact us at info@crispsonali.com.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. After this period, we will securely delete or anonymize your information.

9. Children’s Privacy

Crispsonali’s products and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with an updated “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights with respect to your personal information, please contact us:

Crispsonali
762 Mt Lebanon Rd
Ramer, Alabama 36069
Phone: (334) 858-2526
Email: info@crispsonali.com
Website: crispsonali.com